FAQ

Q - What woods do you use for your tiered trays and decor items?

I use three-quarter inch pine for almost all of my trays and other decor items.  I prefer wood with slight imperfections, such as knots and small dents or cracks for a unique rustic look. All wood is hand sanded and inspected that imperfections do not hinder sturdiness of item. I also use eighth inch and quarter inch poplar plywood and balsa wood for some of the 3D accents on wooden signs.

 

Q- When will my order ship?

Most items have a 2-4 business day processing time and will ship within that time. Tiered trays are made to order and take 5-7 business days to make. Once your order ships you will receive an email with tracking information.  If you are in need of your purchase quickly, please contact me and I will do my best to get it out as quickly as possible.

 

Q- Do you ship outside of the US?

I currently do not do any international shipping, only United States.

 

Q- What forms of payment do you accept?

I accept Paypal and Credit Cards.

 

Q- What if my order is damaged during shipment?

I package all items as protected as possible, but accidents can happen during shipment. Please contact me as soon as possible, attach a picture of damage; I am happy to send you out a replacement.